Shipping policy

Shipping Policy

Thank you for shopping at Ai-Ebooks.net. Below you will find the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time


  • All orders are processed within 1-4 business days.
  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • If we experience a high volume of orders, shipments may be delayed by a few days.
  • If there is a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

  • Standard Shipping (Domestic): [2-4] business days – 10 Euro / Free on orders over EU 100]
  • Express Shipping (Domestic): [1-2] business days – 40EU
  • International Shipping: [5-10] business days – 50EU
Please note that delivery delays can occasionally occur due to courier issues.

3. Shipment Confirmation & Order Tracking


  • You will receive a Shipment Confirmation email once your order has shipped.
  • This email will contain your tracking number(s).
  • The tracking number will become active within 24 hours.

4. Customs, Duties, and Taxes


  • Ai-Ebooks is not responsible for any customs and taxes applied to your order.
  • All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages and Lost Packages


  • If you receive your order damaged, please contact the shipment carrier or our support team immediately to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

6. Incorrect Shipping Information


  • We are not responsible for delivery failures caused by incorrect or incomplete shipping addresses provided by the customer.
  • If a package is returned to us due to an incorrect address, the customer will be responsible for the return shipping costs.

7. Contact Us

If you have any questions about our Shipping Policy, please contact us:

  • By email: info@ai-ebooks.net
  • By visiting this page on our website: www.ai-ebooks.net